Our teams

Services we provide

Forward Thinking Birmingham provides several community mental health services working closely with NHS organisations, the independent sector, and valued partners in the voluntary sector.

At Forward Thinking Birmingham, we believe in a ‘No Wrong Door’ approach and that with the help of our Referral Management Team and the specialist advice and triage at the front door that we can always find a support service or intervention where we can make a positive difference.

The first port of call for all our services is our new Forward Thinking Birmingham website which we hope improves the experience of everyone using our service to find and the resource and service that is right for them and their life goals.

We are proud of our Referral Management Centre, run by a team of professionals who will be able to help individuals presenting with a range of symptoms including anxiety, depression, psychosis and eating difficulties. However, we know some young people and families come to us because they don’t quite know what the problem is and we are here in the referral management centre to talk with you to figure out what the right help might be.

You will be asked to share with us some information about yourself and the situation so we can understand what kind of service would be most beneficial and make a recommendation on help with next steps. We recognise that it can be stressful time making contact when you are not well or feeling unsupported. The role of the referral management centre is to make sure that we can find the right person to talk with you.

That may be through our trained peer support workers, a member of our speciality pathways, or it might be online help, or through one of our other Forward-Thinking Birmingham partners.

Everything we do in our Forward-Thinking Birmingham Partnership do is to improve the experience of the children and young people. As organisations across Birmingham, we all work together to create the right providers and professionals to have a mixture of different skills that can help work in as many creative ways to achieve support and care that is tailored to the individual needs of the child or young person and keeps them at the centre of what we do.