Bereavement Support Services

If you have suffered a bereavement there are a number of services that are available to support you:

Cruse Bereavement Care

Telephone: 0121 687 8010

Free National Helpline: 0808 808 1677 (Monday, Wednesday, and Friday 9am-5pm; Tuesday and Thursday- 9am-8pm; Saturday and Sunday – 12-5pm)


Cruse Bereavement Care offers confidential counselling and support groups for adults and children, by telephone, email or face-to-face. 

Edward’s Trust

Telephone: 0121 454 1705



Edward’s Trust provides holistic family bereavement services supporting children, young people and parents across the West Midlands.

Grief Encounter

Tel: 0808 802 0111

On-line bereavement support for young people, parents & professionals.

Grief Encounter offer support for bereaved children and families to address difficult issues such as death and help make sense of the hurt and confusion. Services include: Confidential helpline, family programmes, specialist resources and e-counselling services.

Quick Contact Details

Access Centre Number - 0300 300 0099

Postal Address - 5th Floor, 1 Printing House Street, Birmingham, B4 6DF

Access Centre operating hours - Monday - Friday: 9am - 5pm

Full contact details & locations