Get urgent help

If you need urgent help right now, call us on 0300 300 0099 and you'll be able to speak to someone.

You can also contact the Birmingham and Solihull 24/7 crisis number:

0800 915 9292

Other ways of accessing support

Crisis Café

The Crisis Café is run by MIND and is currently available through the Birmingham and Solihull 24/7 helpline: 0800 915 9292

Message a text line

If you do not want to talk to someone over the phone, these text lines are open 24 hours a day, every day.

Shout Crisis Text Line – for everyone

Text "SHOUT" to 85258

YoungMinds Crisis Messenger – for people under 19

Text "YM" to 85258

If you are already under the care of a Forward Thinking Birmingham service: 

Check your care plan, if you have one. During office hours contact your care coordinator or the duty number for the team that is supporting you.

West team at Finch Road – 0121 333 8383 – view location map

North team at Finch Road – 0121 333 8085 – view location map

South team at Oaklands – 0121 333 8342 – view location map

East team at Blakesley – 0121 333 8396 – view location map

Parkview Clinic – 0121 333 9955 (Main Reception) – view location map

Urgent Care CAMHS – 0121 333 6915

Crisis Home Treatment Team (CRHTT) – 0121 333 6627

Quick Contact Details

Access Centre Number - 0300 300 0099

Postal Address - 5th Floor, 1 Printing House Street, Birmingham, B4 6DF

Access Centre operating hours - Monday - Friday: 9am - 5pm

Full contact details & locations