Pause

You can now drop-in for a face to face session, no need to pre-book.  

Each week we publish the Pause drop-in dates, times and locations on this page. This support is exactly the same as the booked session, just much quicker to access and at a time that suits you. 

Pause's Drop-in timetable - week commencing 27th June 2022

Date

Monday

27th June

Tuesday

28th June

Wednesday

29th June

Thursday

30th June

Friday

1st July

Saturday

2nd July

Time

1pm - 5.30pm

1pm-7.30pm

1pm-5.30pm

10.30am-3.30pm

No drop-in available

No drop-in available

Location  

Digbeth Hub

Digbeth Hub

Digbeth Hub

Sparkbrook Hub

No drop-in available

No drop-in available

 

Drop-in Locations:

 Digbeth Hub - 21 Digbeth B5 6BJ

A short walk from the Bull Ring, opposite the Adagio Hotel on Digbeth High Street.

Sparkbrook Hub -  Community Room C the Sparkbrook Community & Health Centre. Address: 34 Grantham Road
Sparkbrook Birmingham B11 1LU

More info on how to find this venue here: https://www.birmingham.gov.uk/directory_record/130520/sparkbrook_community_centre

When you get to the Sparkbrook Community and Health Centre, you will find members of the Pause team in the foyer/waiting area who will help you find the drop-in room. 

Before you set off

Double check the website to make sure drop-in is open.

If you havent registered with Pause already, save time by completing the registration form before you come. 

 Please note

We cannot offer sessions in the last 30 minutes of the drop-in but you are welcome to register and get some information on how the service works.

We update this page weekly. In unforseen circumstances we may need to close unexpectedly, we will update here as soon as practicable. 

Drop-in sessions are provided on a first come first served basis. We can not guarantee you will be offered a session if you drop-in, as demand can be very high.

If you attend drop-in during school time, we can provide a letter to prove it was a legitimate absence.

If you have requested a booked session but then access drop-in, we will cancel the booking request. This is to ensure fair access to the Service.

How do I access support from Pause?

How do I access support from Pause?

If you are under 25 and registered with a GP in Birmingham, you can receive support from Pause. We also provide support for parents and carers who are concerned about their child or young person’s wellbeing.

 

Never used Pause before?

Please register via the link below, then come along to drop-in (see this week's timetable above).

At the end of the registration form choose to request a booked call back, booked video call or a booked face to face session. Please be aware there currently is a few weeks waiting time to access this type of support.

Register for Pause here

 

Already registered?

No need to re-register - just drop-in for a session (see timetable above).

Or use the link below to request a booked call back, video call or face to face session. Please be aware there currently is a few weeks waiting time to access this type of support.

Request a booked session here

 

Please Note

We are not an emergency service – if there is any risk to life please contact the emergency services.

Our service is currently experiencing high levels of demand, which may result in a longer delay in us providing a booked session. However, we will always offer you the next available session.

If you would rather not wait, please drop-in you get the same level of support - just without the wait! See this week's times and locations. If you drop-in, your request for a booked session will be cancelled, to manage demand and ensure fair access to the service. 

Who can access Pause?

If you are under 25 and registered with a GP in Birmingham, you can receive support from Pause. We also provide support for parents and carers who are concerned about their child or young person’s wellbeing.

If you are under 14 we require a parent/carer to complete the registration with you and support you to come to a session, however once you are here you can have space to speak on your own without your parent or carer.

We do not accept registrations completed by professionals. If you think our service may be suitable for young people you work with, please send them the link to this page and they can make the decision to register or not.

What if I struggle with forms/don't have access to the internet?

You can also register by leaving a message on our registration line: 020 784 14470  (Please note local call charges apply), one of the team will call you back and get you signed up for support.

We are led by you – the young person - we don’t book you in for regular sessions. It’s your choice when you contact us for support and how often – we are here when you want to talk.

How old do you need to be to get support from Pause without a parent/carer?

You can access Pause without a parent or carer if you are 14 years old or over.  This means you can come to drop-in or request a phone or video call without an adult, if you want to. However, we ask you to provide an emergecy contact who we will contact if we are worried you are at risk of harm.  

What can Pause help with?

Anything  relating to emotional wellbeing.

But what is emotional wellbeing?  In simple terms, it is emotional health & happiness. 

When we are emotionally healthy we:

  • Function in society  , whether that is at school, college, uni or at work, or when we are with friends and family;
  • Cope with life’s challenges  by drawing on our strengths;
  • Understand and manage our emotions  , expressing them in appropriate ways;
  • Accept ourselves  and show acceptance of others.

Our aim is to help you boost your resilience as well as develop coping skills for when life presents challenges.

Our team is made up of experienced wellbeing practitioners & wellbeing volunteers who will take the time to listen to whatever it is that is troubling you.

Pause can:

  • We can recommend   strategies and techniques  that aim to make life easier – for example, how to manage a panic attack, how to improve sleep or how best to communicate with family and friends etc.
  • We will give   practical suggestions and advice  – this might be suggesting you to look at a website or to contact another service.
  • We can provide a  listening ear  if you have something you want to get off your chest.

Pause won't:

  • assess or diagnose any conditions.
  • automatically make referrals into other services.
  • necessarily have to tell anyone that you have spoken to Pause. (There may be times where we feel we need to speak to other people, services or agencies. We will try and speak to you about this before we do.)

Operating Hours

Our service operates Monday to Saturday, we are closed Sundays and Bank Holidays. Booked call back and video calls are available during operational hours. See availability above for drop-in sessions week by week.

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Quick Contact Details

Access Centre Number - 0300 300 0099

Postal Address - 5th Floor, 1 Printing House Street, Birmingham, B4 6DF

Access Centre operating hours - Monday - Friday: 9am - 5pm

Full contact details & locations